Client reviews and results

Opening an account took eleven minutes and most people never finished. Two agencies had already told us it was a design problem. It was not. It was four systems that did not talk to each other. They rebuilt the flow around that and onboarding came out two and a half times faster. They also talked us out of two features we were certain we needed, which saved more than the project cost.

We came to them in the worst possible month. Mobile checkout was failing, the season had already started and there was no room to rebuild anything from scratch. They triaged first and had checkout working in nine days, then did the proper job afterwards instead of leaving the patch in place. Conversion finished 52% higher and repeat purchases tripled. Honestly the nine days is what I remember, because everyone else we called wanted to talk about a three month discovery phase.

We came to them in a bad month. Mobile checkout was failing, the season had started and there was no room to rebuild from scratch. They triaged first, fixed checkout in nine days, then did the rest properly afterwards. Conversion ended up 52% higher and repeat purchases tripled. My merchandising team now ships campaign pages without waiting on an engineer.

We inherited a platform nobody had touched in two years and two agencies had already refused to take it on. Leet Force took over the maintenance, cleared the security debt in the first month and documented the whole thing so we were not hostage to them either. What I would actually flag is the response. Something broke on a Sunday evening and it was acknowledged before I had finished typing the message. That has been true for two years now.

Three analysts spent most of every week assembling the same reports by hand. We had tried to automate it twice internally and both attempts quietly died. They shipped something twelve teams were using inside ninety days and cut manual reporting by about 70%. The interface ended up becoming the demo our sales team leads with, which nobody planned.

Three analysts spent most of every week assembling the same reports by hand. We had tried to automate it twice internally and both attempts quietly died. They shipped something twelve teams were using inside ninety days and cut manual reporting by about 70%. The interface ended up becoming the demo our sales team leads with, which nobody planned and nobody complains about.